General Provisions
By entering and interacting with the Website “ikies-aithrion.com” you agree with the terms and conditions of this page.
By using, viewing, caching, storing, or otherwise interacting with this website you agree to the present terms and conditions. If for any reason you do not agree with any of those below, you regrettably are not able to proceed.
Definitions
The terms “Company”, “ikies-aithrion.com”, “website” or “we” means “A. YPERIFANOU – Z. EGGLEZOU GENERAL PARTNERSHIP”, with Business Registry No. 133029030000 and T.I.N. 997153064.
The term “booking” means any type of agreement between you and the company including room reservation and/or any other services.
The term “you” or the “customer” means you as a the second party of the agreement, by the time you use this website, or make a booking.
Applicability of the Terms
All bookings made via this website is subject to the following terms and conditions.Therefore by making a booking with ”ikies-aithrion.com” you agree that you are legally bound by those terms. Please read them carefully.
The following terms and conditions apply not only to the persons who complete the booking but every other person on behalf of whom the booking is completed.
Contractual Ability
By entering into a contract with “ikies-aithrion.com” you verify that you are at least 18 years old and you are eligible of participating a contract according to the applicable law.
Booking Process
The booking is processed either by contacting directly our company at +302594031630 and +306944747203 (Mr Apostolos Yperifanou) or by sending us an e-mail at book@ikies-aithrion.com which is our reservation e-mail. In order to complete your booking request you must fulfill every required information.
The above process is only a booking request. The booking is not complete unless you receive an e-mail confirming your booking reservation.
If your booking request is for any reason rejected, any payment given by you will be directly refunded.
Alternatively, if at any case, the booking request is completed through a direct contact form via this website or any other communication (telephone/SMS/Viber/WhatsApp/Instagram/Facebook etc) the present terms and conditions are also applicable.
Services & Prices
The services and package types provided in each booking type, are described in detail through the booking process and applied as additional terms to the present terms and conditions.
The services are subject to the availability and applicable pricing at the time of the booking and they may be changed at any time. If you have any questions regarding the services provided in each package, please refer to the company for any clarifications before completing the booking request.
The prices in each booking differ, regarding the desired dates, room type, number of visitors and package (i.e. half-board or all inclusive).
After confirming your booking, a detailed statement will appear mentioning all the services included to your booking (dates, type of room, price etc.), along with any other special terms including cancellation and payment terms at the section “My Reservation” of our website. If at any case you do not agree with these terms please contact the Company for any clarifications.
Payment Terms & Methods
The payment methods and terms for each booking can vary according to the type of booking, the price offered etc. The payment terms (i.e. half-payment, prepayment, payment at our premises) for the booking selected appears during the booking process.
In case a certain deposit is required, the booking cannot be completed unless that payment is done.
The payment methods may vary regarding the type of booking. The usual methods of payment are:
- Payment by debit or credit card
- Payment in a bankaccount
- Payment on arrival in our premises.
Cancellation/Withdrawal Policy
The cancellation policy for each type of booking is mentioned in the booking process.
Usually our policy is free cancellations or modifications until 24:00 hours (local time) of the 3rd day prior to arrival. A cost equal to the first night cost will be charged in case of no show or later cancellation or modifications.
If there is no cancellation policy mentioned in the booking process, the date by which you have the right to cancel the booking (this agreement) is 14 days by the date the booking is completed (N. 2251/1994 as amended.
In case of cancellation, you must download and fill the cancellation form according to the law 2251/1994 as amended.The form must be sent by e-mail to the Company within the dates mentioned above. In case of any dispute about the date that the company received your cancellation, it is your responsibility to prove that the cancellation form was received by the company within the above mentioned dates.
You cannot withdraw from the agreement after the service is provided.
Inability to Provide the Services
The Company makes every effort in order to provide the customers with the exact accommodations and services they have booked. But, in the case that this is not possible due to overbooking or any other reason of his responsibility, the Company must:
a.Provide the customer at no cost with an accomodation to other rooms with the same or higher class, in the same city, at the same dates, with the same or better services and amenities with the agreed.
b.Provide the customer free transfer to that accommodation.
c.If the above are not possible, the Company my return you the whole amount paid for the booking.
Refusal to Provide the Services
According to ar. 8 of N. 1652/1986, the Company may deny the services to the customers at any time of his stay in the premises, in case the customer is:
a.Reasonably sick in a state that he might be danger to the health of the other customers,
b.Is drunk
c.Breaches the law (including N. 1652/1986)
d.Or in any case his behaviour is against public morality
Force Majeure
The Company is not responsible for any loss or damage arising out of any occurrences or conditions beyond its control, including but not limited to acts of terrorism, act of God, defects in vehicles, war, strikes, theft, civil disorder, physical disaster, Government regulations or changes in itinerary or schedule.
In case that the Company is not able to provide all or some of the agreed services due to Force Majeure circumstances, it may a) return the money corresponding to the services not delivered or b) in case that none of the agreed services can be provided, it can give to the customer the ability to choose another booking date, provided that this change is possible for our premises.
Liability
The Company cannot be held liable against any incident (injury, loss or damage) that it is not result of its actions.
To the extent permitted by the law, you agree to release, indemnify and hold harmless, the Company and its employees, against, from and in respect of all expenses, costs, liabilities, claims, actions, proceedings, damages, judgments and losses of any kind whatsoever (including but not limited to consequential and economic losses, property loss/damage and damages for injury, including personal injury and death) arising out of, caused by, attributable to or resulting from your booking or your stay at our premises.
The company cannot be held liable for any of your own actions, negligence or misbehavior including actions that were against the rules of our premises or the law.
The Company can be held liable only to the extent that such expense, cost, liability, claim, action, proceeding, damage, judgment or loss arose out of, was caused by, attributable to or resulted from the Company’s negligence, wrongful act/omission or breach of the responsibilities deriving from the present agreement and competent law.
Privacy Notice
Privacy Notice followed by “ikies-aithrion.com” is with accordance to the mandatory rules provided by Greek and European legislation, including General Data Protection Regulation (GDPR). For more information about our privacy policy please visit our webpage.
Complaints
For any complaints or any other issues about your booking and/ or our other services, please do not hesitate to contact us either by contacting directly our company at +302594031630 and +306944747203 (Mr Apostolos Yperifanou) or by sending us an e-mail at book@ikies-aithrion.com.
Validity of Agreement
All provisions are considered to be essential for the contract. If for any reason you do not agree with any of those below, you regrettably are not able to proceed to a booking order.
If any of these provisions (including the provisions stated in the booking process) is found to be invalid, unenforceable or unlawful by any court or authority of the competent jurisdiction, this part-provision is to be excluded from the contract as if the offending provisions had never been agreed, without affecting the validity of the other provisions, which will still remain in force.
Your rights emerging from the contract are not to be transferred to a third party without our previous written consent. We may transfer any of our rights or obligations without your prior consent.
Governing Law and Jurisdiction
Any claims arising out or are connected to these terms and conditions (including non-contractual-disputes) will be governed by and interpreted by the Greek law.
Any disputes or claims arising under or with connection with this terms it is expressly agreed that shall be subject to the exclusive jurisdiction of the Greek courts.
ADR – ODR
For any alternative dispute resolution, you may address to any greek alternative dispute authorities such as General Secretariat of Consumers of the Ministry of Development and Competitiveness (Kannigos Sq., Athens, www.efpolis.gr, tel.:1520), Ombudsman of the Consumer (www.synigoroskatanaloti.gr, Alexandras Av. 144, 114 71, Athens, tel.:2106460734), and the Online Dispute Resolution platform of the European Commission: https://ec.europa.eu/consumers/odr.
Changes to the Terms and Conditions We strongly suggest that you read these terms and conditions for updates and amendments, every time you are visiting this website or you are about to make a booking.